Privacy policy

Last updated: July 24, 2026

Yuxuanwear respects your privacy and is committed to handling personal information responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit or browse our website;
  • Create or use a customer account;
  • Place or attempt to place an order;
  • Contact customer service;
  • Request a return or refund;
  • Subscribe to marketing communications;
  • Submit a product review or other content; or
  • Otherwise interact with Yuxuanwear.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. About Yuxuanwear

Yuxuanwear is an online clothing retailer operated by:

Yiwu Yuxuan Clothing Co., Ltd.

Our products are manufactured in Yiwu, Zhejiang, China. We currently sell and ship orders only to eligible addresses within the United States. Customer orders are fulfilled within the United States through our U.S. fulfillment partner.

For privacy-related questions or requests, contact:

Yuxuanwear Customer Service

Email: service@yuxuanwear.shop
Phone: (+1) 209-393-3680

U.S. Customer Service Address:
9171 Wilshire Blvd, Suite 500
Beverly Hills, CA 90210
United States

This address is used for customer communication and service support. It is not our registered business headquarters, manufacturing facility, or fulfillment warehouse.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information that you provide directly, including:

  • Full name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Account login information, if customer accounts are available;
  • Order and purchase information;
  • Product, size, color, and style preferences;
  • Return, refund, and cancellation information;
  • Customer service communications;
  • Product reviews, survey responses, or other content you submit;
  • Marketing subscription and communication preferences; and
  • Information included in a privacy-rights request.

Please do not send us sensitive personal information that is not reasonably necessary to process your order or customer service request.

Payment Information

Payments are processed through third-party payment service providers.

Depending on the payment method used, we may receive limited payment-related information, such as:

  • Payment status;
  • Payment-method type;
  • Transaction identifier;
  • Billing name and address; and
  • The last digits of a payment card, when provided by the payment processor.

Yuxuanwear generally does not directly receive or store complete credit- or debit-card numbers.

Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically, including:

  • Internet Protocol address;
  • Browser type;
  • Device type;
  • Operating system;
  • Approximate location derived from an IP address;
  • Referring and exit pages;
  • Pages and products viewed;
  • Date and time of access;
  • Shopping-cart activity;
  • Checkout activity;
  • Purchase attribution information;
  • Cookie, pixel, and similar technology identifiers;
  • Advertising interactions; and
  • Website performance and usage information.

3. How We Use Personal Information

We may use personal information to:

  • Process, confirm, and fulfill orders;
  • Confirm and process payments;
  • Coordinate order fulfillment with our U.S. fulfillment partner;
  • Arrange shipping and delivery;
  • Send order, shipment, and tracking updates;
  • Process returns, refunds, replacements, and cancellations;
  • Respond to customer inquiries;
  • Provide product, sizing, shipping, and policy assistance;
  • Maintain customer accounts;
  • Detect and prevent fraud, abuse, chargebacks, and unauthorized transactions;
  • Verify shipping or billing information;
  • Operate, secure, maintain, and improve our website;
  • Analyze website and store performance;
  • Understand how customers interact with our store;
  • Personalize content and shopping experiences;
  • Measure advertising and marketing performance;
  • Send marketing communications where permitted;
  • Maintain tax, accounting, transaction, and customer service records;
  • Enforce our policies and agreements;
  • Protect our business, customers, service providers, and legal rights; and
  • Comply with applicable legal, regulatory, and governmental requirements.

We will not use personal information for materially different purposes without providing appropriate notice where required.

4. Reasons for Processing Personal Information

Depending on the circumstances and applicable law, we may process personal information because:

  • It is necessary to process an order or provide a requested service;
  • It is necessary to fulfill our contractual obligations;
  • It is necessary to respond to a customer request;
  • You have provided consent;
  • It supports our legitimate business interests;
  • It is necessary to prevent fraud or protect legal rights; or
  • It is required to comply with applicable law.

Where processing is based on consent, you may withdraw consent where permitted, although withdrawal will not affect processing that occurred before the withdrawal.

5. How We Disclose Personal Information

We may disclose personal information to service providers and business partners that help us operate our store and provide services to customers.

These parties may include:

  • Shopify and other e-commerce platform providers;
  • Payment processors;
  • Our U.S. fulfillment and logistics partner;
  • Shipping carriers;
  • Fraud-prevention and payment-verification providers;
  • Website hosting and cloud-service providers;
  • Information technology and cybersecurity providers;
  • Analytics and measurement providers;
  • Advertising and marketing providers;
  • Email and SMS communication providers;
  • Customer service providers;
  • Product-review and survey providers;
  • Accounting, legal, insurance, and professional advisers; and
  • Government authorities or regulators where legally required.

We may provide these parties with information reasonably necessary for them to perform services on our behalf.

For example, our U.S. fulfillment partner and shipping carriers may receive a customer’s name, shipping address, telephone number, email address, order details, and delivery instructions to prepare and deliver an order.

These service providers may process personal information according to their own contractual obligations, terms, and privacy practices.

We may also disclose personal information:

  • To comply with applicable law, legal process, court orders, or lawful government requests;
  • To investigate suspected fraud, security incidents, abuse, or policy violations;
  • To protect the rights, safety, or property of Yuxuanwear, our customers, or others;
  • To establish, exercise, or defend legal claims;
  • In connection with a merger, acquisition, financing, reorganization, sale, or transfer of business assets; or
  • When you direct or authorize us to disclose the information.

6. Shopify and Store Technology

Our online store is hosted and operated using Shopify and related services.

Shopify may collect and process personal information necessary to:

  • Host and operate our online store;
  • Provide checkout functionality;
  • Process and support transactions;
  • Maintain website security;
  • Detect and prevent fraud;
  • Provide analytics and reporting;
  • Support advertising and marketing features;
  • Manage customer privacy settings; and
  • Provide other technical store functions.

Shopify’s processing of personal information is also governed by its applicable privacy terms and contractual arrangements.

As the merchant operating Yuxuanwear, Yiwu Yuxuan Clothing Co., Ltd. remains responsible for ensuring that our use of Shopify and related services complies with applicable privacy laws.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning;
  • Maintain secure sessions;
  • Remember shopping-cart contents;
  • Save customer preferences;
  • Support account login;
  • Analyze website traffic and performance;
  • Detect fraud and security issues;
  • Measure advertising effectiveness;
  • Understand product and checkout activity; and
  • Support personalized advertising where permitted.

Some cookies are necessary for the website to operate. Other cookies may be optional, depending on applicable law, your location, and the privacy settings available on our website.

You may be able to control cookies through:

  • The cookie-preference tool on our website;
  • Your browser settings;
  • Your device privacy settings;
  • Advertising-platform controls; and
  • Any data-sharing opt-out page made available on our website.

Blocking or disabling certain cookies may affect website functions, including account login, saved preferences, shopping-cart performance, and checkout.

Google requires merchants to collect personal information securely and not use it for purposes to which users have not consented.

8. Analytics and Advertising

We may use analytics, advertising, and measurement services to understand website activity, improve our store, and measure marketing effectiveness.

Depending on the services enabled, these providers may collect or receive information relating to:

  • Pages and products viewed;
  • Purchases and checkout activity;
  • Device and browser information;
  • Cookie or advertising identifiers;
  • Approximate location;
  • Advertising interactions; and
  • General website usage.

Certain advertising technologies may use information collected across different websites or services to provide or measure personalized advertising.

Where required by applicable law, we will provide appropriate notices and choices regarding these technologies.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as permitted by their applicable terms or by law.

9. Marketing Communications

Where permitted, we may send promotional emails or text messages regarding products, offers, restocks, and store updates.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email.

Where promotional text messaging is available, you may opt out by following the instructions in the message, such as replying “STOP.”

Even after opting out of marketing communications, you may continue to receive non-promotional or transactional messages relating to:

  • Orders;
  • Payments;
  • Shipping and delivery;
  • Returns and refunds;
  • Account security;
  • Customer service requests; and
  • Changes to policies or services.

10. Sale, Sharing, and Targeted Advertising

Yuxuanwear does not sell personal information in exchange for money.

However, under certain U.S. state privacy laws, the use of advertising cookies, pixels, or similar technologies may be treated as:

  • A “sale” of personal information;
  • “Sharing” of personal information; or
  • Processing for targeted or cross-context behavioral advertising.

Where required by applicable law, eligible customers may request to opt out through:

  • Our cookie-preference tool;
  • A “Do Not Sell or Share My Personal Information” link, where available;
  • A data-sharing opt-out page provided through Shopify; or
  • Emailing service@yuxuanwear.shop.

Where legally required and technically supported, we may also recognize browser-based opt-out preference signals, such as the Global Privacy Control.

11. California Privacy Rights

If the California Consumer Privacy Act, as amended, applies to Yuxuanwear and to your information, California residents may have certain rights, subject to applicable exceptions.

These rights may include the right to:

  • Know the categories of personal information collected;
  • Know the sources from which information was collected;
  • Know the business or commercial purposes for collecting, using, selling, or sharing information;
  • Know the categories of third parties to whom information was disclosed;
  • Request access to certain personal information;
  • Request deletion of personal information;
  • Request correction of inaccurate personal information;
  • Opt out of the sale or sharing of personal information;
  • Limit certain uses or disclosures of sensitive personal information, where applicable; and
  • Receive non-discriminatory treatment for exercising privacy rights.

California law recognizes rights including access, deletion, correction, opting out of sale or sharing, and non-discrimination, subject to whether the law applies to the business and request.

To submit a California privacy request, contact:

Email: service@yuxuanwear.shop
Suggested subject line: California Privacy Request

Please provide sufficient information for us to understand, locate, and reasonably verify your request.

12. Privacy Rights in Other U.S. States

Residents of certain U.S. states may have privacy rights under applicable state law.

Depending on the law and available exceptions, those rights may include the ability to:

  • Access personal information;
  • Correct inaccurate personal information;
  • Delete personal information;
  • Obtain a portable copy of certain personal information;
  • Opt out of targeted advertising;
  • Opt out of certain sales or sharing of personal information;
  • Limit certain processing of sensitive personal information; and
  • Appeal a denied privacy request.

The availability and scope of these rights depend on the law applicable to Yuxuanwear, the requesting individual, and the particular information involved.

To submit a request, email:

service@yuxuanwear.shop

Use the suggested subject line:

Privacy Rights Request

13. How to Submit and Verify a Privacy Request

When submitting a privacy request, please provide:

  • Your full name;
  • The email address associated with your order or account;
  • Your state of residence;
  • The type of request;
  • Relevant order information, when necessary; and
  • Other information reasonably necessary to locate and verify the request.

We may need to verify your identity before completing certain requests.

Verification may include confirming:

  • Access to the email address associated with the order or account;
  • Order information;
  • Shipping or billing details; or
  • Other information reasonably necessary to prevent unauthorized disclosure or deletion.

We will use information submitted for verification only to review, process, document, and respond to the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof of authorization and may separately verify your identity.

We may deny or limit a request where permitted by law, including when we cannot reasonably verify the request or when an exception applies.

Shopify provides administrative tools that may assist merchants in responding to customer access and deletion requests, but the merchant remains responsible for handling those requests appropriately.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention may be necessary to:

  • Complete and document transactions;
  • Maintain order records;
  • Provide customer service;
  • Process returns, refunds, disputes, or chargebacks;
  • Prevent fraud and abuse;
  • Meet accounting, tax, legal, and regulatory obligations;
  • Enforce agreements and policies; and
  • Protect legal rights.

Retention periods may vary depending on:

  • The type of information;
  • The reason the information was collected;
  • The duration of the customer relationship;
  • Legal or regulatory requirements;
  • Contractual obligations;
  • Fraud-prevention needs; and
  • Potential or actual disputes.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it.

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure.

These safeguards may include:

  • Use of HTTPS and encrypted connections;
  • Access controls;
  • Account authentication;
  • Payment processing through established third-party providers;
  • Restrictions on internal access to customer information;
  • Security monitoring; and
  • Service-provider security requirements.

However, no website, transmission method, payment system, or storage environment can be guaranteed to be completely secure.

Customers are responsible for protecting their passwords and account credentials and should contact us promptly if they suspect unauthorized account activity.

The FTC recommends collecting only information that is reasonably needed, protecting it appropriately, and disposing of it securely when it is no longer required.

16. International Processing and Data Transfers

Although Yuxuanwear sells and ships only within the United States, personal information may be processed in other jurisdictions.

For example, information may be processed by:

  • Yiwu Yuxuan Clothing Co., Ltd. and authorized order-support personnel in China;
  • Our U.S. fulfillment and logistics partner;
  • Shopify and its service providers;
  • Payment processors;
  • Cloud and hosting providers;
  • Analytics and advertising providers;
  • Email and communication providers; and
  • Professional advisers.

Information processed outside the customer’s state or country may be subject to different privacy and data-protection laws.

We take reasonable steps to use service providers that maintain appropriate privacy and security practices and to limit disclosure to information reasonably necessary for the relevant service.

By placing an order or otherwise interacting with us, you understand that information may be processed in the United States, China, or other locations where our service providers operate, subject to applicable law.

17. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us without appropriate authorization, contact us at service@yuxuanwear.shop so that we can review the matter and take appropriate action.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment providers, social media platforms, or other services.

Yuxuanwear does not control the privacy, security, content, or practices of independent third parties.

Customers should review the privacy policies and terms of those third-party services before providing personal information.

This Privacy Policy applies only to personal information handled by or on behalf of Yuxuanwear and does not govern independent third-party services.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our business;
  • Changes to website features or technology;
  • Changes to service providers;
  • Changes to data-processing practices;
  • Changes to applicable laws or regulations; or
  • Changes intended to improve clarity and transparency.

When we update this policy, we will revise the “Last updated” date at the top of the page.

Where required, material changes may also be communicated through the website, email, or another appropriate method.

20. Contact Us

For privacy-related questions, requests, or concerns, contact:

Yiwu Yuxuan Clothing Co., Ltd.

Yuxuanwear Customer Service

Email: service@yuxuanwear.shop
Phone: (+1) 209-393-3680

U.S. Customer Service Address:
9171 Wilshire Blvd, Suite 500
Beverly Hills, CA 90210
United States