Terms of service

Last updated: July 10, 2026

Welcome to Yuxuanwear.

These Terms of Service govern your access to and use of the Yuxuanwear website, online store, products, services, and related features.

Throughout these Terms, the words “Yuxuanwear,” “we,” “us,” and “our” refer to Yuxuanwear. The words “you” and “your” refer to any visitor, customer, or other user of our website.

By visiting our website, placing an order, creating an account, contacting us, or otherwise using our services, you agree to be bound by these Terms of Service and the policies referenced in them.

Please read these Terms carefully before using our website.

1. About Yuxuanwear

Yuxuanwear is an online clothing retailer serving customers exclusively within the United States.

Our products are manufactured in China and are sold and shipped only to eligible addresses within the United States.

Our customer service information is:

Email: service@yuxuanwear.shop
Phone: (+1) 209-393-3680

U.S. Service Address:
9171 Wilshire Blvd
Suite 500
Beverly Hills, CA 90210
United States

Our manufacturing facility is located at:

Manufacturing Address:
7th Floor, Building 5
No. K39 Chengbei Road
Houzhai Subdistrict
Yiwu, Zhejiang
China

The U.S. address is used for customer communication and approved return support. Products are manufactured at our facility in China.

2. Acceptance of These Terms

By using our website, you confirm that:

• You have read and understood these Terms;
• You agree to comply with these Terms;
• You are legally capable of entering into a binding agreement;
• The information you provide is accurate and complete;
• You will use the website only for lawful purposes.

If you do not agree with these Terms, you should not use our website or place an order.

3. Eligibility

You must be at least the age of majority in your state of residence to place an order through our website.

If you are under the age of majority, you may use the website only with the involvement and permission of a parent or legal guardian.

You may not use our products or services for any illegal, fraudulent, unauthorized, or prohibited purpose.

4. Online Store Terms

You agree not to:

• Use the website for unlawful activity;
• Attempt to gain unauthorized access to our website or systems;
• Interfere with website security or functionality;
• Introduce viruses, malicious code, or harmful technology;
• Copy or scrape website content without authorization;
• Submit false, misleading, or fraudulent information;
• Use another person’s payment information without permission;
• Place orders for unauthorized resale where resale restrictions apply;
• Abuse discounts, promotions, returns, refunds, or chargebacks.

We reserve the right to refuse service, cancel orders, limit quantities, or restrict access when we reasonably believe there has been fraud, abuse, unauthorized activity, or a violation of these Terms.

5. Product Information

We make reasonable efforts to provide accurate product information, including:

• Product titles;
• Descriptions;
• Materials;
• Colors;
• Sizes;
• Measurements;
• Images;
• Prices;
• Availability;
• Care instructions.

However, product colors may appear differently depending on screen settings, lighting, photography, and device displays.

Measurements may vary slightly because of production methods and manual measurement.

Customers should review the product description, material information, size chart, and care instructions before placing an order.

6. Product Images

Product images are intended to represent the products being sold as accurately as reasonably possible.

Minor differences may occur in:

• Color tone;
• Texture;
• Stitch placement;
• Pattern position;
• Measurements;
• Packaging;
• Small production details.

These minor differences do not necessarily indicate that a product is defective.

We do not guarantee that every device or monitor will display colors accurately.

7. Sizes and Fit

Sizing may vary between products and styles.

Customers are responsible for reviewing the size chart and garment measurements displayed on the applicable product page before ordering.

Size labels such as S, M, L, and XL may not correspond exactly to sizing used by other brands.

Unless otherwise stated, measurements shown in a product size chart are approximate.

A product is not automatically considered defective solely because the selected size does not fit as expected.

Eligible size-related returns are handled according to our Return & Refund Policy.

8. Materials and Care

Material information is displayed on the applicable product page based on the product information available to us.

Customers should follow the care instructions provided on the product page, garment label, or packaging.

Damage caused by incorrect washing, drying, ironing, bleaching, alteration, storage, or misuse is not considered a manufacturing defect.

9. Product Availability

All products are subject to availability.

We may:

• Limit quantities;
• Discontinue products;
• Modify available colors or sizes;
• Correct inventory errors;
• Cancel unavailable items;
• Restrict sales to certain customers or locations.

Adding a product to the shopping cart does not reserve the product.

A purchase is not confirmed until payment has been accepted and the order has been approved.

10. Prices

All prices displayed on our website are shown in U.S. dollars unless otherwise stated.

Prices may change without prior notice.

The price charged for an order will be the price displayed at checkout when the order is submitted, subject to correction of obvious pricing or system errors.

Prices do not include shipping charges or applicable taxes unless expressly stated.

Shipping charges and applicable taxes will be displayed before the customer completes payment.

11. Pricing and Listing Errors

We make reasonable efforts to ensure that pricing and product information are accurate.

However, errors may occasionally occur.

If a product is listed with an obviously incorrect price, description, discount, availability, or other material information, we may:

• Contact the customer for confirmation;
• Correct the error;
• Cancel the affected item or order;
• Issue a refund for any canceled amount.

We will not knowingly charge a customer a corrected higher price without first obtaining the customer’s agreement.

12. Orders

Submitting an order is an offer to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product unavailability;
• Pricing or listing errors;
• Payment authorization failure;
• Suspected fraud;
• Suspected resale activity;
• Address verification issues;
• Violation of these Terms;
• Shipping restrictions.

An automated order confirmation acknowledges receipt of the order but does not necessarily mean the order has been finally accepted.

13. Order Information

Customers must provide accurate and complete information, including:

• Full name;
• Billing address;
• Shipping address;
• Email address;
• Telephone number;
• Payment information.

Customers are responsible for reviewing the information before completing checkout.

We are not responsible for delays or delivery failures caused by incorrect or incomplete information entered by the customer.

14. Payment

Available payment methods will be displayed during checkout.

Payments may be processed through third-party payment providers.

By submitting payment information, you confirm that:

• You are authorized to use the selected payment method;
• The information provided is accurate;
• You authorize the applicable charge;
• You will pay all amounts associated with the order.

We do not generally store complete payment card numbers directly.

Payment processing may also be subject to the terms and privacy practices of the applicable payment provider.

15. Fraud Prevention

We may use fraud-prevention and identity-verification tools to review orders.

We may request additional information before approving an order.

An order may be delayed or canceled if:

• Payment cannot be verified;
• Billing and shipping information appears inconsistent;
• Fraud indicators are detected;
• Unauthorized payment use is suspected;
• Requested verification is not provided.

16. Taxes

Applicable sales tax may be calculated during checkout where required.

The customer is responsible for paying taxes and charges displayed in the final order total.

Because Yuxuanwear sells and ships only within the United States, customers will not be charged undisclosed international import duties by Yuxuanwear.

17. Shipping

Yuxuanwear currently ships only to eligible addresses within the United States.

Our standard shipping charges are:

Orders are normally processed within 1–3 business days.

Estimated standard transit time is generally 5–10 business days after processing.

Shipping times are estimates and may be affected by carrier operations, weather, holidays, address issues, or other circumstances outside our reasonable control.

The complete terms governing shipping, tracking, address changes, delays, lost shipments, and delivery issues are provided in our Shipping Policy.

The FTC requires online sellers to ship within the time stated to customers. When shipment cannot be completed within the promised time, the seller generally must obtain the buyer’s agreement to the delay or provide a refund for the unshipped order.

18. Delivery

Risk relating to the physical shipment passes according to applicable law and the carrier’s delivery records.

Customers should review tracking information and inspect packages promptly after delivery.

If tracking shows delivery but the package cannot be located, the customer should:

• Check the delivery area;
• Ask household members or building staff;
• Check with nearby neighbors;
• Contact the carrier;
• Contact Yuxuanwear for available assistance.

We may require supporting information before reviewing a lost, damaged, or missing-delivery claim.

19. Order Cancellations

Customers may request cancellation before an order has been processed or shipped.

Cancellation requests are not guaranteed.

Once an order has shipped, it cannot be canceled. The customer may request a return after delivery according to our Return & Refund Policy.

If an order is canceled before shipment, any approved refund will be returned to the original payment method.

20. Returns and Refunds

Eligible products may be returned within 30 days after delivery, subject to our Return & Refund Policy.

Generally, returned products must be:

• Unused;
• Unworn;
• Unwashed;
• Unaltered;
• In original condition;
• Returned with original tags and packaging when applicable;
• Approved before shipment.

Customers are responsible for return shipping costs for non-defective returns.

Yuxuanwear covers approved return shipping costs for verified damaged, defective, or incorrect products caused by our error.

No restocking fee is charged for eligible approved returns.

Refunds are issued to the original payment method after the return is received, inspected, and approved.

Our Return & Refund Policy forms part of these Terms.

21. Exchanges

We do not currently offer direct exchanges.

Customers seeking another size, color, or product should return the eligible item for a refund and place a new order.

Availability of a replacement product is not guaranteed.

22. Promotions and Discount Codes

Promotions and discount codes may be subject to separate conditions.

Unless otherwise stated:

• Discounts cannot be combined;
• Discounts have no cash value;
• Discounts may expire;
• Discounts may apply only to eligible products;
• Discounts may exclude shipping or taxes;
• Discounts cannot be applied retroactively;
• One-time codes may be used only once;
• Fraudulent or abusive use may result in cancellation.

We may modify or end a promotion where permitted, but changes will not affect orders already properly completed under the applicable promotion.

23. Gift Cards

If gift cards are offered, they may be subject to additional terms displayed at the time of purchase.

Gift cards:

• May be used only through our store;
• Cannot generally be exchanged for cash except where required by law;
• Must be protected by the purchaser or recipient;
• May not be replaced if lost or used without authorization, except where required by law.

24. Customer Accounts

If customer accounts are available, customers are responsible for:

• Maintaining accurate account information;
• Protecting passwords;
• Restricting access to their devices;
• Notifying us of suspected unauthorized activity.

We may suspend or close an account that violates these Terms or presents a security risk.

25. Reviews and User Content

If customers submit reviews, photographs, comments, feedback, or other content, they confirm that:

• They own the content or have permission to submit it;
• The content is accurate and lawful;
• The content does not infringe intellectual property rights;
• The content is not defamatory, threatening, discriminatory, obscene, fraudulent, or misleading;
• The content does not contain malicious code.

Customers retain ownership of their content but grant Yuxuanwear a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish the content for store operation, marketing, and promotional purposes, subject to applicable law.

We may remove content that violates these Terms.

26. Intellectual Property

Unless otherwise stated, the website and its content are owned by or licensed to Yuxuanwear.

Protected content may include:

• Brand names;
• Logos;
• Product photography;
• Graphics;
• Text;
• Product descriptions;
• Website design;
• Videos;
• Software;
• Page layouts;
• Marketing materials.

You may use the website for personal, non-commercial shopping purposes.

You may not copy, reproduce, distribute, publish, modify, sell, license, scrape, or commercially exploit our content without written permission.

27. Third-Party Tools and Services

Our website may use third-party services, including:

• Shopify;
• Payment processors;
• Shipping carriers;
• Analytics providers;
• Advertising providers;
• Customer service tools;
• Email and SMS providers;
• Social media services.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for independent third-party websites or services that we do not control.

Shopify also explains that merchants may use its platform and related third-party services subject to applicable contractual terms.

28. Third-Party Links

The website may contain links to third-party websites.

We do not control or endorse every third-party website.

Customers access third-party websites at their own discretion and should review the applicable terms and privacy policies before using them.

29. Prohibited Conduct

You may not:

• Violate applicable law;
• Infringe intellectual property rights;
• Harass, threaten, abuse, or discriminate against others;
• Submit false information;
• Upload malware;
• Attempt unauthorized access;
• Interfere with the website;
• Collect personal data without authorization;
• Conduct fraudulent transactions;
• Abuse returns, refunds, promotions, or chargebacks;
• Misrepresent your identity;
• Use automated scraping tools without permission.

30. Website Availability

We aim to keep the website available and functional but do not guarantee uninterrupted access.

The website may be temporarily unavailable because of:

• Maintenance;
• Updates;
• Hosting issues;
• Network failures;
• Security incidents;
• Third-party service interruptions;
• Events outside our reasonable control.

We may modify or discontinue website features when reasonably necessary.

31. Accuracy of Website Information

We may update website content at any time.

Historical information may be provided for reference only.

We are not obligated to update every piece of information immediately unless required by law.

However, product pricing, material information, availability, shipping charges, return terms, and other material purchase information should be reviewed at checkout and on the applicable policy pages.

32. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and services are provided on an “as available” basis.

We do not guarantee that:

• Website access will always be uninterrupted;
• Every error will be corrected immediately;
• Every device will display content identically;
• Product availability will remain unchanged;
• Delivery estimates will never be affected by outside circumstances.

Nothing in these Terms excludes any consumer right or warranty that cannot legally be excluded.

33. Limitation of Liability

To the fullest extent permitted by applicable law, Yuxuanwear will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or products.

Where liability cannot be excluded, our liability will be limited to the amount paid for the applicable product or order, unless applicable law requires otherwise.

This limitation does not apply where liability cannot legally be limited, including certain cases involving fraud, intentional misconduct, personal injury, or mandatory consumer rights.

34. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Yuxuanwear and its service providers from claims, damages, costs, and expenses arising from:

• Your unlawful use of the website;
• Your violation of these Terms;
• Your infringement of another person’s rights;
• Fraudulent activity;
• Content submitted by you.

This section does not apply where prohibited by law.

35. Force Majeure

We are not responsible for delays or failures caused by events outside our reasonable control, including:

• Natural disasters;
• Severe weather;
• Fire;
• Epidemics;
• Labor disruptions;
• Transportation interruptions;
• Carrier failures;
• Government action;
• Customs delays;
• Internet outages;
• Cyberattacks;
• Supply-chain disruptions.

We will make reasonable efforts to communicate significant order-related delays.

36. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that personal information may be processed by Yuxuanwear and relevant service providers as described in that policy.

37. Electronic Communications

By using our website or contacting us electronically, you consent to receive transactional communications electronically, including:

• Order confirmations;
• Payment notices;
• Shipping updates;
• Return communications;
• Refund notices;
• Customer service responses;
• Policy notices.

Marketing messages are subject to applicable consent and opt-out requirements.

38. Changes to These Terms

We may update these Terms to reflect changes in:

• Our business;
• Website features;
• Products;
• Service providers;
• Policies;
• Applicable law.

The updated version will be posted on this page with a revised “Last updated” date.

Changes apply prospectively unless otherwise required by law.

39. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

40. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

41. Entire Agreement

These Terms, together with the policies referenced below, constitute the agreement governing use of our website and store:

• Privacy Policy;
• Shipping Policy;
• Return & Refund Policy;
• Payment Policy;
• Any product-specific or promotional terms displayed on the website.

If a product-specific term conflicts with a general term, the more specific term applies to that product or transaction.

42. Governing Law

These Terms are governed by applicable laws of the United States and any mandatory consumer protection laws that apply to the customer.

Nothing in these Terms removes rights that cannot legally be waived under applicable state or federal law.

Because the precise legal entity and jurisdiction of registration have not been provided, this section intentionally avoids naming a specific state as the exclusive governing jurisdiction. A qualified attorney should revise this clause after confirming your registered company name and place of incorporation.

43. Dispute Resolution

Before beginning formal legal proceedings, customers are encouraged to contact us so we can attempt to resolve the matter.

Contact:

Email: service@yuxuanwear.shop
Subject: Dispute Resolution Request

Please include:

• Customer name;
• Order number;
• Description of the issue;
• Requested resolution;
• Relevant supporting information.

Nothing in this section prevents either party from using rights or remedies that cannot legally be restricted.

44. Contact Information

Questions about these Terms should be sent to:

Yuxuanwear Customer Service

Email: service@yuxuanwear.shop
Phone: (+1) 209-393-3680

Service Address:
9171 Wilshire Blvd
Suite 500
Beverly Hills, CA 90210
United States